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Q31. The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?

A. VNC

B. Port forwarding

C. Port triggering

D. VPN

Answer:: D


Q32. A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?

A. Weak RF signals

B. Out of date Ethernet driver

C. Enabled MAC filtering

D. Duplicate IP addresses

Answer:: A


Q33. When installing multiple SCSI drives in a system, which of the following is correct?

A. All drives must have the same SCSI ID.

B. Drives will be automatically assigned an ID by the controller.

C. Drives in the same RAID array must have the same SCSI ID.

D. Each drive must have a different SCSI ID.

Answer: D


Q34. A user reports that the mouse is not working properly. The technician notices on the user’s

workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

A. Failed Operating System

B. Faulty mouse

C. Faulty CPU

D. Not enough memory

Answer: D


Q35. Which of the following ports is used for a secure browser connection for an online purchase?

A. 23

B. 80

C. 110

D. 443

E. 3389

Answer: D


Q36. A technician has been tasked with setting up email on a user’s phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?

A. 80

B. 110

C. 143

D. 443

Answer: C


Q37. Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?

A. RJ-45

B. Parallel

C. RJ-11

D. BNC

Answer: B


Q38. A user is searching for a piano keyboard to connect to a PC. The user would like the keyboard to communicate with the PC. Which of the following features should the user look for on a piano keyboard to BEST facilitate this?

A. MIDI

B. USB

C. TCP

D. HDMI

Answer: A


Q39. A user wants to extend a PC’s capacity by connecting external devices. Which of the following connectors will allow the user to accomplish this? (Select TWO).

A. eSATA

B. IEEE 1394

C. SATA

D. EIDE

E. IDE

Answer: A,B


Q40. A technician is giving a safety class to new employees. Which of the following contains potentially dangerous voltages and should be handled with care, even if the power has

been recently disconnected?

A. Laser printer

B. Wireless router

C. Paper shredder

D. CRT monitor

Answer: D