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Q1. Which of the following devices transmits data to all ports regardless of final destination?
A. Firewall
B. Router
C. Switch
D. Hub
Answer: D
Q2. Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?
A. The hub did not provide PoE
B. The hub had too many collisions
C. The hub was out of ports
D. The hub had a bad port
Answer: B
Q3. A machine receives an IP address starting with 169.254.x.x when which of the following occurs?
A. When the machine is using IPv6
B. When the next IP range begins with 169.253
C. When the DHCP server does not respond
D. When the operating system is Unix or Linux
Answer: C
Q4. An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the following display technologies will BEST satisfy the requirements of the design plan?
A. CRT
B. CCFL LCD
C. IPS LCD
D. LED LCD
Answer: D
Q5. A client’s computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote systems?
A. nbtstat
B. tracert
C. nslookup
D. netstat
Answer: B
Q6. Which of the following features is an advantage of a switch over a hub?
A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.
Answer: D
Q7. A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls. Which of the following mobile devices would a technician MOST likely recommend?
A. Tablet
B. Smart camera
C. Phablet
D. Web camera
Answer: C
Q8. A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?
A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit
Answer: B
Q9. A customer signed up for the mobile pay service to use with their first generation smartphone but it does not work at any place that supports the mobile pay service. Which of the following is missing from the customer’s smartphone?
A. RFID
B. IMSI
C. NFC chip
D. Bluetooth
Answer: C
Q10. A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?
A. The touchpad
B. The mouse wheel
C. The multimedia keys
D. The digitizer
Answer: A