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Q71. A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?

A. Replace cartridges

B. Run a cleaning page

C. Clean heads

D. Clean fuser assembly

Answer: C


Q72. A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?

A. A tablet

B. An e-Reader

C. A phablet

D. A smart watch

Answer: C


Q73. A customer is building a high-end gaming PC and is seeking an appropriate power supply unit. Which of the following feature-sets of a power supply should be installed? (Select THREE).

A. Mini-ITX form factor

B. High number of connectors

C. 24-pin main connector

D. 20-pin main connector

E. 350-450 watts of power

F. Dual 12v rails

Answer: B,C,F


Q74. Which of the following devices requires 12V of power from the power supply?

A. Serial Port Card

B. CD-ROM Drive

C. Parallel Port

D. Audio Jack

Answer: B


Q75. DRAG DROP

Drag and drop the IP address next to the appropriate description.

Answer:


Q76. Which of the following is an advantage of UDP over TCP?

A. It is connection based.

B. It uses flow control.

C. It transfers packets faster.

D. It uses connection handshakes.

Answer: C


Q77. Which of the following types of expansion slots is MOST frequently found in blade servers?

A. PCIe

B. PCI

C. PCI-X

D. miniPCI

Answer: C


Q78. To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

A. RAID 0

B. RAID 1

C. RAID 5

D. RAID 10

Answer: A


Q79. An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully. Which of the following is the MOST likely cause of the problem?

A. The printer's IP address has changed.

B. The network print spooler service has been restarted.

C. "Perform Printer Maintenance" message is displayed on the printer’s LCD panel.

D. Two or more users sent print jobs simultaneously, causing a print collision.

Answer: A


Q80. Which of the following memory types is primarily used in laptops?

A. SDRAM

B. DDR2

C. ECC

D. SODIMM

Answer: D