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2021 Mar 220-902 simulations

Q61. Virtual machines provide users with the ability to do which of the following? 

A. Extend 32-bit machines to 64-bits 

B. Share hardware resources 

C. Increase the network download speed 

D. Use less memory in the machine 


Q62. Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayeD. “Access Denied. Please Enter Encryption Password.” Which of the following is the reason that this error is displayed? 

A. The hard drive is experiencing S.M.A.R.T. failure errors 

B. The TPM security chip inside the bench system is not enabled 

C. The BIOS of the bench system is out of date 

D. BitLocker is being used 


Q63. A company wants to ensure that the latest cyber security threats are known to the employees across the enterprise to minimize occurrences. Which of the following should be implemented? 

A. Message of the Day 

B. Email lists 

C. Company forums 

D. Regular user education 


Q64. A technician is installing Bluetooth speakers in a conference room. Which of the following will be the average operating range of the speakers? 

A. 10 feet (3 meters) 

B. 15 feet (5 meters) 

C. 30 feet (9 meters) 

D. 45 feet (14 meters) 


Q65. Joe, a user, just downloaded a game onto his company phone. When he is not using the device, it unexpectedly dials unrecognized numbers and downloads new content. Joe is the victim of which of the following? 

A. Trojan horse 

B. Spyware 

C. Social engineering 

D. Worms 


Improved 220-902 pdf exam:

Q66. A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem? 

A. Run System Restore, update antivirus program, and run an antivirus scan. 

B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration. 

C. Remove all temporary files, turn off System Restore, update and run an antivirus scan. 

D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode. 


Q67. A technician is working on a home theater PC in a location where the electrical system may not be properly grounded. As the technician is finishing the installation, which of the following should the computer technician do before connecting a cable TV line to a TV tuner card? 

A. Perform self-grounding 

B. Unplug the computer power cable 

C. Use an ESD strap 

D. Require the electrical system be brought up to code 


Q68. A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed. Which of the following does the technician need to do? 

A. Create a primary partition 

B. Use NTFS 

C. Enable PXE 

D. Install third-party drivers 


Q69. A user’s PC breaks and a technician needs to configure a new machine with a copy of their computer image stored on a remote server. Which of the following technologies would help RIS install this image? 





E. CD 


Q70. A user, Ann, reports that her computer is able to connect to devices on her local network but not on the remote office network. Ann’s computer shows the following ipconfig information: 

IP address: 



DNS server 1: 

DNS server 2: 

Which of the following is the cause of the problem? 

A. DNS server 2 is set incorrectly. 

B. DNS server 1 is set incorrectly. 

C. IP address is set incorrectly. 

D. Gateway is set incorrectly.