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Q51. A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of the following tools will BEST help to identify the issue?
A. ESD strap
B. PSU tester
C. Cable tester
D. Loopback plug
Answer: B
Q52. A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?
A. Install the latest drivers from the hardware vendor.
B. Perform a scan of the drive for file fragmentation.
C. Run chkdsk on the workstation’s hard drive.
D. Reformat the drive and reinstall the OS.
Answer: B
Q53. Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral devices on an Apple computer?
A. HDMI Video
B. Lightning
C. USB 2.0
D. Thunderbolt
Answer:: D
Q54. Which of the following ports is used when accessing a website with SSL encryption?
A. 22
B. 80
C. 110
D. 443
Answer: D
Q55. There are 20 laptops in a room and they all need to connect wirelessly to the network. Which of the following would be the BEST device to use?
A. Switch
B. Router
C. Access point
D. Hub
Answer: C
Q56. A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?
A. Fast Boot
B. UEFI Admin Password
C. Secure Boot
D. Legacy Boot
Answer: C
Q57. Which of the following cable connection types is an example of a mini DIN?
A. BNC
B. PS/2
C. RCA
D. DB9
Answer: B
Q58. DRAG DROP
A customer, Ann, has requested two custom PCs. one to be used for gaming and the other to be used as a virtualization workstation for her business. The gaming PC should support the latest games and gaming peripherals. The virtualization workstation should be able to host several production virtual machines as part of Ann's home business.
Instructions: Use the tabs at the top to switch between the PCs. Objects should be placed on the appropriate slot/display areas and can only be used once. All slot/display areas should be filled. Once the simulation is complete, select the done button to submit.
Answer:
Q59. A technician wants to install a secondary IDE drive which will be configured for additional user storage on the same IDE channel of the drive with the operating system. Which of the following jumper configurations should the technician use for the additional drive, if the drive with the operating system is set to MA?
A. Place a jumper on both the MA and CS jumper block of the secondary drive.
B. Place a jumper on the MA jumper block of the secondary drive.
C. Place a jumper on both the SL and CS jumper block of the secondary drive.
D. Place a jumper on the SL jumper block of the secondary drive.
Answer: D
Q60. A technician is installing a network-enabled security system that features IP-based cameras. To access the system remotely, which of the following capabilities is MOST likely to require configuration?
A. VPN passthrough
B. QoS
C. Static IPs
D. Port forwarding
Answer: D