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Q11. A strong pipeline requires trusted data. Which of the following example describes a need for trusted data?
A. Leads are qualified butnot routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: D
Q12. Match the following loading option to the description of when to useit. "ETL Tool"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bob wants to load asingle account record.
E. Berta wants to keep a separate system asher "system of record"
Answer: A
Q13. CORRECT TEXT
What are the differences between account teams and sales teams?
Answer: An account team is a team of users that work together on an account. Sales teams work together on opportunities, An Account team may include an executive sponsor, dedicated support representative,andproject manager.
Q14. CORRECT TEXT
How do you 'manage the funnel'?
Answer: Ensure there is a sales methodology that supports the opportunitymanagement processEnsure that there is visibility of the forecast; consider customizable forecasting
Q15. The quotes syncing process synchronizes updates between:
A. Different sales reps working on the same quote.
B. Various products inan opportunity
C. A quote and the opportunity it was created from
D. Different quotes created from the same opportunity
Answer: C
Q16. What should access to records be based on?
A. The org chart
B. User preference
C. The org-wide default
D. Roles and role hierarchy
Answer: D
Q17. What are the main challenges that Marketing faces when trying to drive more business? (Select all that apply)
A. Website integration: Lack of website integration, which delays entry of leads into CRM
B. Email Marketing: Difficult to track and report on effectiveness of emails that were sent
C. Search Marketing: No reportable relationship between search words and closed sales
D. Reporting: Must createreports manually, which slows down lead generation
E. Campaign M
Answer: ABCE
Q18. CORRECT TEXT
Universal containers has 1price bookwith US dollars & Canadian dollars currency amounts for all products.Salesperson, when adding products to opportunity, only see CAD. What’s wrong?
A. Sales reps selected wrongprice book
B. Advanced currency management not enabled for CAD
C. Muli-currency disabled for org
D. Opportunitycurrency setup as CAD (not sure about this)
Answer: D
Q19. CORRECT TEXT
Can you delete a content file that is associated with a content delivery?
Answer: No. You must delete the content delivery first. Deleting the contentdelivery will delete the content.
Q20. CORRECT TEXT
What are key benefits of using content delivery?
Answer: 1. You can track how often the content you issued is viewed
2. You can control how long the delivery is available to viewers
3. You can control if a viewer can download a file or view online only