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Q121. Forecast Category "Closed" can be summarized as:

A. Closed

B. Closed + Commit

C. Closed + Commit + Best Case

D. Commit + Best Case + Pipeline

Answer: A


Q122. What does Salesforce usability mean?

A. How many users log on toSalesforce on a daily basis

B. What is the ratio of Salesforce usersto the amount of sales

C. How satisfied Salesforce users are with the application

D. How easily can customers achieve their goals usingSalesforce

Answer: D


Q123. A strong pipeline requires greater visibility. Which of the following example describes a need for greater visibility?

A. Leads are qualified but not routed to the right people

B. Campaigns are launched without communicating the follow-up plan

C. Leads are tracked in separate systems, not accessible by all

D. As business matures, it becomes difficult to identify right prospects

Answer: C


Q124. CORRECT TEXT

Can you email a dashboard to a non- Salesforce user, and will theybe able to access it?

Answer: No. Only Salesforce users can access dashboards.


Q125. CORRECT TEXT

What is a benefit ofstandardizingOpportunity Naming?

Answer: It will assist in improving data quality.


Q126. CORRECT TEXT

8 steps to unlocking your pipeline with opportunities

Answer: 1. Define your sales stages

2. Establish naming conventions

3. Make key fields mandatory

4. Run your forecast meetings with the pipeline report

5. Create “big deal” alerts

6. Use activities and email templates

7. Use the similar opportunities feature

8. Use Chatter to follow specific opportunities


Q127. CORRECT TEXT

CustomizableForecasting must be enabled by Salesforce.com Support.Trueor False.

Answer: False. An Admin can do it in Setup.


Q128. Forecast Category "Best Case" can be summarized as:

A. Closed

B. Closed + Commit

C. Closed + Commit + Best Case

D. Commit + Best Case + Pipeline

Answer: C


Q129. CORRECT TEXT

Answer: Managed - For enterprises deploying Chatter Desktop to users whodon't have administrator privileges on their machines - Requires administrator privileges in Salesforce to access the installer Standard -For individuals with administrator privileges on their machines - Does not require administrator privileges in Salesforce to access the installer


Q130. CORRECT TEXT

When multiple currencies are enabled how are currency fields calculated?

Answer: 1. Every record has a currency field that determines the currency type for amounts in that record.

2. All currency amounts display in the records currency and are also converted to the personal currency of the record owner based on conversion rates (entered by administrator) For example, if you do business with Acme, Inc., a Germancompany, you can set the Currency field in the Acme, Inc. Account to “EUR - Euro.” Amounts such as Annual Revenue will display in eu