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Q51. Which of the following is good ChatterEtiquette? (Select all that apply)
A. Connect with co-workers by letting them know about your weekend
B. Direct users to a subject matter experts
C. Ask questions to gain vertical expertise
D. Ask questions about bonus schedules
Answer: BC
Q52. Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?
A. Default Quantity Schedule
B. Default Revenue Schedule
C. Default Revenue and Quantity Schedule
D. Don't create any default schedule
Answer: A
Q53. CORRECT TEXT
Person accounts combine the functionality of accounts with the functionality of contacts. For example, you can:
Answer: Use contact fields and related lists on person account detail and edit pages Associate person accounts with tasks and events usingeither the Name or Related To fields
Send individual and mass emails to person accounts Invite person accounts to multi-person events
Add person accounts to campaigns Convert leads into person accounts
On cases, enter person accounts in the Account Namefield, the Contact Name field, or both
Add person accounts to the
Q54. Which of the following descriptions best describe Data.com?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allowsaccess to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: E
Q55. CORRECT TEXT
What is a benefit of using Advanced Currencies?
Answer: Advanced currency management allows you to manage dated exchange rates within opportunities using Salesforce. Dated exchange rates allow you to map a conversion rate to a specific date range. Dated exchange rates are defined using a start date and a conversionrate. Each rate is in effect until either the end of time or the day before the next start date for that currency.
Q56. Universal Containers is using Salesforce and has set up a privatesharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC
Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John andSam can see all of the same data
B. John can see all of Sam’s data
Answer: B
Q57. Your forecast is available to your manager only after you have clicked the Submit button.
A. True
B. False
Answer: B
Q58. Your org-wide defaults for access rights to Price Books are set to "Use", but only Sales Reps should have access to Price Books. What should be your first step?
A. Change the org-wide default setting to "No Access"
B. Change the org-wide default setting to "View Only"
C. Leave the org-wide default setting, but change the Sales Reps' access rights
D. Change the Sales Reps' access rights to "Use'
Answer: A
Q59. CORRECT TEXT
Reps only entering opportunities after the closed/won stage – how to change this behavior (choose 2 answers:)
A. Remove stages& fields that are not critical
B. Create opportunity stage report
C. User adoption dashboard
D. Workflow rule to alert sales manager when opportunity stage changes
Answer: AC
Q60. Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?
A. Enable creationof Quantity Schedules
B. Enable creation of Revenue Schedules
C. Set up default Quantity schedules for Products
D. Set up default Revenue schedules for Products
Answer: C