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Q141. CORRECT TEXT
What is the capability and limit of using email from within Salesforce?
Answer: You can email contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case,campaign, or custom object pages. There is no limit on the number of these emails sent individually.
Q142. CORRECT TEXT
What does Data.com (Jigsaw) do?
Answer: 1. Keeps data clean enabling valid research into account and contact details to determine the right person to market to
2. Assist with prospecting through finding and targeting the right leads
3. Drives better campaigning through clean data and building of marketing lists
4. Provides a preview of account and contact information
5. Drivesdata quality, through cleaning ofdata within SF- dedups and updates incomplete information
Q143. How many additions do you use to clean a record with Data.com?
A. 5
B. 12
C. 1
D. 0
Answer: D
Q144. CORRECT TEXT
How is access to data controlled through reports?
Answer: The information you see in reports is the data that you can access.This includes records you own, records to which you have read or read/write access, records that have been shared with you, recordsowned by or shared with users in roles below you in the hierarchy,and records for which you have “Read” permissions.
Q145. CORRECT TEXT
Are accounts, leads, opportunities and contacts all subject to the sharing enabled through territory management?
Answer: No. Territory management only affects accounts and the standard objects that have a master-detail relationship to accounts. For example, opportunities are included in territory management but leads are not.
Q146. CORRECT TEXT
What permission is required to enable the loading of leads?
Answer: Marketing Users can import leads and use the campaign import wizards if they also have the Marketing User profile (or the “Import Leads” permission and “Edit” on campaigns).
Q147. CORRECT TEXT
What are forecast categories?
Answer: Best Case includes amounts you are likely to close, closed/won opportunity amounts, and amounts in the Commit category Closed includes amounts for closed/won opportunities
Commit includes amounts you are confident about closing and closed/won opportunityamounts
Omitted means the amount does not contribute to your forecast Pipeline includes amounts from all open opportunities
Q148. UniversalContainersis designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:
A. Customindexes
B. Tiered datastrategy
C. Record types
D. Division
E. Custom search
Answer: ABD
Q149. CORRECT TEXT
What is a matrix report?
Answer: A Matrix reports shows you data that is grouped and summarized by both rows and columns. Use this type or report when you want tocompare related totals, especially if you havelarge amounts of data to summarize and you need to compare values in several different fields, or you want to look at data by date and by product, person, or geography.
Q150. Match the following loading option to the description of when to useit. "Integration"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bob wants to loada single account record.
E. Berta wants to keep a separate systemas her "system of record"
Answer: E