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Q1. What in IBM Connections provides “crowd-sourcing” - a great way to gather structured feedback and promote ideas from the community?

A. Information center

B. Forums

C. Profiles

D. Ideation blogs

Answer: D

Explanation: Reference:http://en.wikipedia.org/wiki/IBM_Connections(see ideation)


Q2. What is one of IBM's key differentiators whenit comes to delivering a Social Business solution?

A. We offer a single, rigid stack that needs to be installed as a single, inflexible solution

B. We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model

C. We offer Facebook log-in credentials

D. We offer only cloud-based solutions

Answer: B


Q3. What is one of the key strategies that companies should be looking at to build a social business agenda?

A. Align your strategy for maximum profit

B. Gainsocial trust

C. Engage your IT manager as the leader of your social business agenda

D. Network your entire infrastructure with bi-directional, unfettered Internet access

Answer: A


Q4. What in IBM Connections provides “crowd-sourcing” - a great way to gather structured feedback and promote ideas from the community?

A. Information center

B. Forums

C. Profiles

D. Ideation blogs

Answer: D

Explanation: Reference:http://en.wikipedia.org/wiki/IBM_Connections(see ideation)


Q5. Which is the appropriate response when a customer brags that it is their people that differentiate them from the competition?

A. Machines are more reliable thanpeople.

B. Your people are costing you too much money. Let me show you how to replace them with computers.

C. People don't add to the shareholder value, only profits do.

D. What better way to leverage those people in your organization than by letting them utilize social business tools to make them more engaged, transparent, and nimble

Answer: D


Q6. A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and .

A. Insulated (private)

B. Identifying (personalized)

C. Informational (helpful)

D. Incredible (awesome)

Answer: B


Q7. What is the best way to tell if your social software sales session went well with your customer?

A. When you have finished all of your slides

B. When you have polite nods from your attendees

C. When you have a drawing showing ideas that cover a compelling personalizedsocial software solution for that customer

D. When they ask to connect to you via LinkedIn

Answer: B


Q8. What is the flagship (leading product) of IBM social software?

A. IBM WebSphere

B. IBM Connections

C. IBM Lotus Quickr

D. IBM Tivoli Manager

Answer:: B

Explanation: Reference:http://witology.com/en/1285.html(search flagship)


Q9. What can Social Business can be defined as?

A. A subset of Social Media

B. Applying social tools across the entire organization for a broader return on investment

C. External-facing channels that only Public Relations andMarketing utilize

D. Popular sites like Facebook and Twitter that only distract workers

Answer: B


Q10. What new capability allows the uploading of images and videos so that they can be viewedin-line in IBM Connections?

A. Information center

B. Media center

C. Media gallery

D. Information hub

Answer: C

Explanation: Reference:http://www-10.lotus.com/ldd/lcwiki.nsf/dx/Whats_new_in_this_release_ic301(communities)