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2021 Dec M2040-642 actual test

Q11. What is one best practice that is very successful in delivering the Social Business message to a customer?

A. Make sure you are well dressed.

B. Have a lengthy technical discussion about each feature and its capabilities.

C. Add personal stories about how you use these social softwarefeatures successfully in your job.

D. Distribute printouts of analysts’ reports to every person in the room.

Answer: C


Q12. What are the five IT areas that are listed as transformational technologies in IT?

A. Hardware,Database, Software, Web 2.0, XML

B. Mainframe, Departmental, PCs, Internet, Social

C. Vacuum tube, Transistor, RAM, vRAM, Quantum Effect

D. Fortran, COBOL, Basic, C++, Java

Answer: B


Q13. What activity is a good Call to Action for you to have as the result of a Social Business Agenda session with a customer?

A. Return to hone the selling strategiesyou have known for years.

B. Review the features in the latest product releases to be ready for a customer product pitch.

C. Work with your customer to identify which business process might be the highest priority for becoming a Social Business.

D. Continue to focus your interaction with IT; they are the ones who buy our software

Answer: C


Q14. What is the capability called that allows a user to upload documents to their own file-store in IBM Connections?

A. Files

B. Folders

C. Forms

D. Docs

Answer: A


Q15. What design theme allows IBM Connections to beplugged in and accessed from a variety of different software and mobile products?

A. Social everywhere

B. Idea center

C. Social forums

D. Blogs

Answer: A


Up to the minute M2040-642 exams:

Q16. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?

A. Communities

B. Blogs

C. Wikis

D. Forums

Answer: A


Q17. Which IBM product increases the speed of socialbusinesses, and can be considered as the action behind social businesses, making them more nimble?

A. IBM Lotus Organizer

B. IBM Sametime

C. IBM Lotus Symphony

D. IBM Rational Application Developer

Answer: C


Q18. What new capability allows the uploading of images and videos so that they can be viewedin-line in IBM Connections?

A. Information center

B. Media center

C. Media gallery

D. Information hub

Answer: C

Explanation: Reference:http://www-10.lotus.com/ldd/lcwiki.nsf/dx/Whats_new_in_this_release_ic301(communities)


Q19. Successful Social Businesses use which tool to be more nimblein discovering trends, predicting outcomes, and providing insight into consumer behavior patterns?

A. Online Forms

B. eCommerce checkout carts

C. Telemarketing surveys

D. Social Analytics

Answer: D


Q20. A key part of Engaging Through Experiences, a social exceptional experience should be integrated, interactive, and .

A. Insulated (private)

B. Identifying (personalized)

C. Informational (helpful)

D. Incredible (awesome)

Answer: B