Exam Code: M2040-642 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: ICS Social Software Sales Mastery Test v2
Certification Provider: IBM
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Q31. What is one of the best ways to engage your customers or employees to train them in a social and fun manner?
A. SocialGaming
B. Social Analytics
C. Social Surveys
D. Social Newsletters
Answer: C
Q32. What are the five IT areas that are listed as transformational technologies in IT?
A. Hardware,Database, Software, Web 2.0, XML
B. Mainframe, Departmental, PCs, Internet, Social
C. Vacuum tube, Transistor, RAM, vRAM, Quantum Effect
D. Fortran, COBOL, Basic, C++, Java
Answer: B
Q33. What new capability allows the uploading of images and videos so that they can be viewedin-line in IBM Connections?
A. Information center
B. Media center
C. Media gallery
D. Information hub
Answer: C
Explanation: Reference:http://www-10.lotus.com/ldd/lcwiki.nsf/dx/Whats_new_in_this_release_ic301(communities)
Q34. What is one of IBM's key differentiators whenit comes to delivering a Social Business solution?
A. We offer a single, rigid stack that needs to be installed as a single, inflexible solution
B. We offer a flexible Social Business platform where customers can pick and choose what they need according to their business model
C. We offer Facebook log-in credentials
D. We offer only cloud-based solutions
Answer: B
Q35. What is the flagship (leading product) of IBM social software?
A. IBM WebSphere
B. IBM Connections
C. IBM Lotus Quickr
D. IBM Tivoli Manager
Answer:: B
Explanation: Reference:http://witology.com/en/1285.html(search flagship)
Q36. What is the best way to tell if your social software sales session went well with your customer?
A. When you have finished all of your slides
B. When you have polite nods from your attendees
C. When you have a drawing showing ideas that cover a compelling personalizedsocial software solution for that customer
D. When they ask to connect to you via LinkedIn
Answer: B
Q37. What in IBM Connections provides “crowd-sourcing” - a great way to gather structured feedback and promote ideas from the community?
A. Information center
B. Forums
C. Profiles
D. Ideation blogs
Answer: D
Explanation: Reference:http://en.wikipedia.org/wiki/IBM_Connections(see ideation)
Q38. To a customer, what main value does an IBM Business Partner bring to an IBM Connections implementation?
A. They can provide legacy systems expertise
B. They provideinstallation, integration, and trusted consulting to ensure the success of the project
C. They can provide discounted sales quotes
D. They can provide impressive presentations
Answer: B
Q39. If two companies have the same social business goals (like getting closer to their customers) their strategies can be quite different due to their . Remember, eats strategy for lunch!
A. Location
B. CEO
C. Stock price
D. Culture
Answer: A,D
Q40. What can Social Business can be defined as?
A. A subset of Social Media
B. Applying social tools across the entire organization for a broader return on investment
C. External-facing channels that only Public Relations andMarketing utilize
D. Popular sites like Facebook and Twitter that only distract workers
Answer: B