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NEW QUESTION 1

What are different Types of Sharing Rules? (Check all that apply)

  • A. Case Sharing Rules
  • B. Lead Sharing Rules
  • C. Solution Sharing Rules
  • D. Campaign Sharing Rules
  • E. Custom Object Sharing Rules

Answer: ABDE

NEW QUESTION 2

Workflow Rules Consist of the following components:

  • A. Workflow Task
  • B. Workflow Outbound Message
  • C. Workflow Field Updates
  • D. Workflow Actions
  • E. Workflow Email Alerts

Answer: ABCE

NEW QUESTION 3

The size limit for documents uploaded is:

  • A. 2 MB
  • B. 5 MB
  • C. 10 MB
  • D. 50 MB

Answer: B

NEW QUESTION 4

How many fields can be enabled for tracking on a custom Object?

  • A. 10
  • B. 20
  • C. 30
  • D. 40

Answer: B

NEW QUESTION 5

Which statement is true about custom summary formula?

  • A. It cannot reference other formula fields in an object
  • B. It cannot be used in graphs
  • C. It can only be used in Standard Reports
  • D. It can only be used in Custom Reports

Answer: A

NEW QUESTION 6

Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.

  • A. True
  • B. False

Answer: A

NEW QUESTION 7

Which can be accessed by a Chatter Free user?

  • A. People
  • B. Content
  • C. Profiles
  • D. Groups
  • E. Files
  • F. Leads

Answer: ACDE

NEW QUESTION 8

When a record is deleted it sits in the recycling bin for 30 days

  • A. True
  • B. False

Answer: A

NEW QUESTION 9

You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels.

  • A. True
  • B. False

Answer: A

NEW QUESTION 10

In which of the following edition you can create a Managed Package?

  • A. Professional Edition
  • B. Full Test Sandbox
  • C. Developer Edition
  • D. Unlimited Edition
  • E. Enterprise Edition

Answer: C

NEW QUESTION 11

Custom Links can be used for the following:

  • A. Launching an External URL
  • B. Running an S Control
  • C. Running a report
  • D. All of the Above

Answer: D

NEW QUESTION 12

When transferring leads to a queue open activities are also transferred?

  • A. True
  • B. False

Answer: B

NEW QUESTION 13
CORRECT TEXT
How does a Profile differ from a Role?

  • A.

Answer: Profilecontrolswhatausercando(readcreateeditdelete)withrecords

NEW QUESTION 14

What data can you request for in the weekly data export?

  • A. Only account data
  • B. Only report data
  • C. Accounts, opportunities, contacts, cases and solutions
  • D. All organization data

Answer: D

NEW QUESTION 15

Page layouts are assigned to users based on Select the correct choice

  • A. Layout Properties
  • B. Salesforce Golden Rules
  • C. Default settings
  • D. Assignment Settings
  • E. Profile Settings

Answer: E

NEW QUESTION 16

Which of the following is inline editing not supported?

  • A. System Fields
  • B. Case Stage
  • C. Related Lists
  • D. Contact Phone Number
  • E. List View
  • F. Read-Only Fields

Answer: ACF

NEW QUESTION 17

Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?

  • A. True
  • B. False

Answer: B

NEW QUESTION 18

You are about to enter a new lead from a cold call into SFDC. What do you do first?

  • A. Search to determine if the company record already exists in Salesforce because you NEVER want to add duplicate data.
  • B. Start entering the new lead
  • C. Import the lead into SFDC using your Outlook email account

Answer: A

NEW QUESTION 19

Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows:

  • A. Hide Details
  • B. Hide Details and Add Events
  • C. Show Details
  • D. Show Details and Add Events

Answer: B

NEW QUESTION 20

What is one advantage of Salesforce CRM?

  • A. Companies can seamlessly integrate their servers to Salesforce database for faster performance.
  • B. Companies only need to maintain a compatible browser and a reliable internet connection.
  • C. In house Servers can be acquired cheaper than normal
  • D. None of the above
  • E. All of the above

Answer: B

NEW QUESTION 21

The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. Is it possible?

  • A. Yes, workflow rule
  • B. Yes, custom summary field
  • C. Yes, roll up summary field
  • D. No, accounts cannot be edited

Answer: C

NEW QUESTION 22

Records & Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.

  • A. True
  • B. False

Answer: A

NEW QUESTION 23

If using Customizable forecasting there is a seperate forecast role hierarchy

  • A. True
  • B. False

Answer: A

NEW QUESTION 24

Joe imports records for Sara, a non-active user. Sara's records will be assigned to Joe.

  • A. True
  • B. False

Answer: A

NEW QUESTION 25

Is it possible to have Sidebar search enabled with Global Search?

  • A. Yes
  • B. No

Answer: B

NEW QUESTION 26
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