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Q21. Which four items are needed to provision a user for Cisco Unified Presence? (Choose four.) 

A. Client Services Framework device 

B. directory number 

C. mobility information 

D. voicemail account 

E. assign user to Cisco Unified Presence node 

F. UC service 

G. service profile 

Answer: A,E,F,G 


Q22. Which tool that is used for troubleshooting Cisco Unified Communications Manager is also used to troubleshoot and monitor Cisco Unity Connection? 

A. Cisco Unified Dialed Number Analyzer 

B. Cisco Unified Monitoring and Troubleshooting Tool 

C. Cisco Unified Real Time Monitoring Tool 

D. Cisco Unified Port Monitor 

E. Cisco Unified Serviceability 

Answer: C 


Q23. Which email integration will allow a Lotus Notes client to retrieve emails from Cisco Unity Express? 

A. MIME 

B. SMTP 

C. JTAPI 

D. CTIQBE 

E. IMAP 

F. Cisco Unity Express email infrastructure 

Answer: E 


Q24. An IP phone user reports that they are unable to set the Call Forward All feature on their phone. The user reports that they press the CfwdAll softkey and enter the desired telephone number, but the phone does not accept it. What could be causing this issue? 

A. The user is entering too many digits for the destination number. 

B. Cisco Unified Communications Manager does not control Call Forward. 

C. The Call Forward All service parameter is not enabled. 

D. The Call Forward All option of the IP phone does not have a CSS defined. 

E. The Call Forward All enterprise parameter is not enabled. 

Answer: D 


Q25. When troubleshooting an MWI issue in Cisco Unity Connection, which task should you perform in the phone system component at the beginning of troubleshooting? 

A. Ensure that MWI is enabled for the user. 

B. Ensure that the user has the correct phone system assigned. 

C. Run the Check Telephony Integration test. 

D. Ensure that the ports are configured for MWI only. 

E. Ensure that the pilot number matches the Cisco Unified Communications Manager configured pilot number. 

Answer: C 


Q26. Cisco Unified Communications Manager is being integrated with Cisco Unity Connection using SCCP. What should the Device Name Prefix be on the Cisco Unity Connection server if the Cisco Unified Communications Manager voice mail server ports are configured using the name CiscoUM1? 

A. CiscoUM1 

B. CUCM 

C. CUCM-1 

D. CiscoUM1-VI 

E. CUCM-V1 

F. CiscoUM1-V1 

Answer: D 


Q27. Which three functionalities can be performed by Cisco TMS? (Choose three.) 

A. create conferences 

B. provide routing for the video media streams 

C. integrate with Cisco Unified Communications Manager through a SIP trunk 

D. monitor the system status of video endpoints and their logs 

E. run reports based on endpoint utilization 

F. perform bandwidth management for endpoints based on inter and intra location settings 

G. perform call routing decision for destinations that are not registered or local to the VCS 

Answer: A,D,E 


Q28. Which messaging interface provides support for an Apple iPhone, Android, and Blackberry? 

A. Cisco Unity Connection 

B. Cisco Unity Express 

C. Cisco Unity 

D. Cisco Unity Mobile 

Answer: A 


Q29. In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request? 

A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity 

B. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity 

C. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity 

D. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance 

Answer: A 


Q30. What is the maximum number of custom auto-attendant applications that you can set up in Cisco Unity Express? 

A. 1 

B. 2 

C. 3 

D. 4 

E. 5 

F. 6 

Answer: D