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Q161. A user wants to save a file into another user’s directory, but the file save is denied. Which of the following is the MOST likely reason the file save cannot be completed? 

A. The user must be a member of the Users group 

B. The user requires write permissions to the folder 

C. The user requires read permission to the folder 

D. The user must be a member of the Administrators group 

Answer: B 


Q162. A user is looking for the Application Data directory in their profile but cannot see it. Which of the following Control Panel options would correct this? 

A. System 

B. Display 

C. User Accounts 

D. Folder Options 

Answer: D 


Q163. CORRECT TEXT 

A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The page is asking the user to purchase antivirus software. 

Please resolve the problem using the available tools shown. 

When you have completed the simulation, please select the done button to submit your answer. 

Answer: Please review explanation for detailed answer. 


Q164. After installing a critical update from Windows Update, a user accidentally types an incorrect URL into the browser and malware is automatically installed. The malware disables the computer’s antivirus software and Internet connection. Which of the following would be the BEST tool to remove the malware without risking loss of the user’s data? 

A. Run System Restore 

B. Reinstall Windows with the Repair Option 

C. Reinstall Windows on top of itself 

D. Run System File Checker 

Answer: A 


Q165. A user, Joe, has just finished upgrading his computer with a wireless keyboard/mouse combination, additional memory, installed new speakers, and replaced his 15 inch flat screen with a 24 inch flat screen. When he boots the computer it immediately starts making a loud beeping noise and will go no further in the boot process. Which of Joe’s system upgrades is the cause of the problem? 

A. The DVI cable is not properly seated 

B. Speakers are not properly connected 

C. Battery low on wireless mouse 

D. Memory is mismatched 

Answer: D 


Avant-garde 220-902 free exam:

Q166. A user states that when they logon to their computer sometimes they get an IP conflict error. The user computer is configured with a static IP. Which of the following is the problem? 

A. Duplicate IP exist on the network 

B. DHCP server needs to be rebooted 

C. Network adapter driver needs to be updated 

D. Bad network adapter 

Answer: A 


Q167. A technician needs to install a clean Windows OS on several laptops in the office. The office is running a 100Base-T network. The owner would like the installations completed as soon as possible. Which of the following installation methods should the technician use? 

A. FireWire External Hard Drive 

B. PXE-based Network Installation 

C. USB 3.0 Flash Drive 

D. DVD-ROM 

Answer: C 


Q168. A technician opens a customer’s computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer? 

A. Use compressed air to free the dust from the components and remove it with an ESD vacuum. 

B. Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away. 

C. Use a shop vacuum with enough power to ensure all dust has been removed. 

D. Remove as much dust as possible by hand and use compressed air to blow the rest out. 

Answer: A 


Q169. A technician needs to perform a backup while a system is running. Which of the following services allows this task to be accomplished? 

A. Robocopy 

B. Shadow copy 

C. Xcopy 

D. System restore 

Answer: B 


Q170. A technician installs a new application and restarts the computer. After signing in to Windows, an error message appears stating that the application did not start automatically as intended. After confirming the software has installed correctly, which of the following 

tools would be used to troubleshoot this problem? 

A. msconfig 

B. appwiz.cpl 

C. gpedit 

D. regsrv32 

Answer: A