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Q1. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1. 

What effect does this have on the call? 

A. User A can hear B, but B cannot hear A. 

B. User A cannot hear B, but B can hear A. 

C. This action drops the call. 

D. This action does not affect the call. 

E. The call remains active, but quality may suffer. 


Q2. Which two options are available when adding a user to Call Unity Express? (Choose two.) 






Answer: A,B 

Q3. A user reports that several IP phones in a single department are displaying a continuous "registering" message. Which fault domain should be investigated? 

A. network router 

B. Cisco Unified Communications Manager subscriber node 

C. network switch 

D. IP phones 

E. SIP gateway 


Q4. The receptionist has a Cisco 7965 phone with 24-button side-car configuration. The side-car button of the phone does not light up when the line is in use..Which phone configuration is missing? 

A. Subscriber calling search space 

B. Location 

C. BLF audible alert setting 

D. Phone button template 


Q5. Which configuration causes PSTN users to experience a fail tone for every other call when trying to reach a particular number on Cisco Unified CME? 

A. ephone-dn is not assigned to the ephone. 

B. Duplicate ephone-dn is not assigned to the ephone. 

C. ephone is not registered. 

D. ephone does not exist for the ephone-dn. 


Q6. Which Cisco Unified Communications Manager plug in allows administrators to proactively monitor the overall health of their Cisco cluster? 


B. Cisco AXL Toolkit 

C. Cisco CTL Client 

D. Cisco JTAPI 

E. Cisco TAPS 


Q7. Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.) 

A. User with mailbox 

B. Imported user 

C. Synch user 

D. User without mailbox 

E. Local admin user with mailbox 

Answer: A,D 

Q8. Two departments have their own call-park slot to park calls..Which feature on Cisco Unified CME allows one department to answer a call for another department? 

A. Call park 

B. Call forward 

C. Call transfer 

D. Pickup-group 

E. Barge-in 


Q9. An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen? 






Q10. Why is quality of service critical to voice network traffic? 

A. Voice traffic is real-time network traffic. 

B. Packets can be resent without affecting conversations. 

C. Voice traffic is bursty in nature. 

D. Voice traffic cannot be compressed.