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NEW QUESTION 1
You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app.
You need to ensure that sales team members can access the app.
Where should you configure app permissions?
- A. Security Roles
- B. Manage Roles
- C. Dynamics administration center
- D. Dynamics 365 home
Answer: B
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-r
NEW QUESTION 2
You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.
The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable Outlook integration
Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 3
The owner of a company needs to know who signs into the system. You need to ensure that the owner can view the user audit logs.
Where does each action need to be performed? To answer, select the appropriate options in the answer area. NOTE Each correct selection is worth one point.
Solution:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/audit-data-user-activity
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 4
You need to design the guest check-in solution.
Which technologies should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 5
You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 6
You need to design the resort portal to meet the business requirements. Which data source should you use?
- A. Microsoft Excel
- B. Azure SQL Database
- C. SQL Server
- D. Common Data Service
Answer: A
NEW QUESTION 7
You are designing a Power Virtual Agents chatbot.
The chatbot must be able to maintain customer information if the conversation topic changes during a dialog. You need to configure variables to store customer name and email address.
Which type of variable should you create?
- A. session
- B. topic
- C. bot
- D. slot
Answer: A
NEW QUESTION 8
A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products.
The chatbots must prompt users to enter or select a product.
You need to store the model information so that it can be reused across all chatbots. Where should you store the model data?
- A. Global variables
- B. Custom entities
- C. Topics
- D. Multiple choice options
Answer: A
NEW QUESTION 9
You are designing a desktop user interface (Ul) flow. The Ul flow automates legacy software.
You need to prepare data for transfer to a Microsoft SharePoint list.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Solution:
Reference:
https://docs.microsoft.com/en-us/power-automate/ui-flows/inputs-outputs-desktop#use-outputs-to-extract-inform
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 10
You need to design the resort portal's email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Solution:

Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 11
A company creates a Power Virtual Agents chatbot.
You need to determine when live agents are engaged to provide support.
Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Solution:
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-summary-teams
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 12
On a Contact record, a user creates a Note record that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record.
Solution: Use Quick Find search on the Notes list to search for the word run. Does the solution meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION 13
You are designing a Power Virtual Agents chatbot.
You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface.
You need to ensure that you can create the chatbot in the environment that you want to use. What should you do?
- A. Create an environment in a supported region.
- B. Convert the environment to a sandbox environment.
- C. Change the region for the environment.
Answer: A
NEW QUESTION 14
You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated with business units.
You need to configure entity ownership. Which entity ownership type should you use?
- A. user or team owned
- B. organization-owned
- C. none
- D. business-owned
Answer: A
NEW QUESTION 15
You are creating a canvas app.
A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement an action that selects the next screen that the user sees.
Which event should you handle?
- A. OnLoad
- B. OnCheck
- C. ScreenTransition
- D. OnSelect
Answer: A
NEW QUESTION 16
You manage Dynamics 365 for a company.
You must prevent users from launching and using Power Automate. You need to hide the Flows button on the user interface.
Which configuration setting should you change?
- A. the Customizations section of System Settings
- B. the Site Map
- C. the Buttons tab of Flow
- D. the Entity component of the default solution
Answer: A
Explanation:
Reference:
https://www.inogic.com/blog/2018/10/show-or-hide-microsoft-flow-button-in-dynamics-365/
NEW QUESTION 17
You are designing a canvas app that connects to Common Data Service.
You need to configure the app to meet the requirements and ensure that the canvas app is available offline. What should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Solution:
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/offline-apps
Does this meet the goal?
- A. Yes
- B. Not Mastered
Answer: A
NEW QUESTION 18
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