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Q11. A new project charter is being drafted.
Which of the following would be the BEST source for the high-level project requirements?
A. Sponsor
B. Project manager
C. Project management office
D. Project team
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 108
Q12. Two team members are arguing over two different approaches to complete a task. The project manager listens to both sides, determines neither approach will work, and directs the team members to use a third option.
This type of conflict resolution is known as:
A. forcing.
B. avoiding.
C. smoothing.
D. compromising.
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 200
Q13. A customer will have ongoing changes to project requirements.
Which of the following is the BEST project management methodology for this requirement?
A. Waterfall
B. Agile
C. PRINCE2
D. Bottom-up
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 310
Q14. Which of the following is a schedule that illustrates the duration of an activity?
A. Process diagram
B. Ishikawa diagram
C. Gantt chart
D. Pareto chart
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 168
Q15. A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints.
Which of the following documents should the project manager use to obtain this information?
A. Project schedule
B. Balanced scorecard
C. Issue log
D. Status report
Answer: D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 328
Q16. A project team is composed of numerous team members who are located throughout a country. All personnel have identified core business hours. A team engineer based in a machine shop has a question during business hours for the project manager, who is located at a different facility.
Which of the following is the MOST expedient communication method, assuming the question can be resolved quickly?
A. Email
B. Social media
C. Text messaging
D. Face-to-face
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 261
Q17. Team members have reported that meetings are poorly attended and unproductive.
Which of the following steps can the project manager take to make the meetings more productive?
A. Discontinue the meetings with the poorest attendance.
B. Decrease the length of the meetings.
C. Distribute an agenda before each meeting.
D. Document team member attendance and report it to management.
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 326
Q18. An authorized change to a construction project was implemented. During the modification, the team identified a defect in which the change caused the building power output to be outside the KPPs.
Which of the following actions should the project manager take?
A. Submit a new change request.
B. Initiate the regression plan.
C. Add remediation to the schedule.
D. Accept the new power output.
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p.294
Q19. A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.
Which of the following strategies is the project manager applying?
A. Accepting
B. Mitigating
C. Avoiding
D. Transferring
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 238
Q20. A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.
Which of the following are critical for the project manager to provide?
A. Cost, schedule, organizational chart, and risks/issues
B. Risks/issues, cost, RACI chart, and action items
C. Schedule, cost, risks/issues, and milestones
D. Action items, organizational chart, schedule, and NDA
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 326