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Online HP2-H82 free questions and answers of New Version:
NEW QUESTION 1
Which statement is true about remanufactured/rebuilt cartridges?
- A. Some worn-out parts, ink, or toner are replaced in remanufactured/rebuilt cartridges.
- B. Remanufactured/rebuilt cartridges are also called clones when they infringe on intellectual property.
- C. Remanufactured/rebuilt cartridges are HP cartridges that are reused by refilling with non-original/third-party ink or toner.
- D. Usage marks are not visible.
Answer: C
NEW QUESTION 2
You are delivering your message of original HP versus non-original HP and you want to make your customer aware the best way to accomplish this?
- A. by letting your customer use non-HP first and after they have an issue, switch them back to original HP
- B. by explaining the HP ink technologies in detail
- C. by focusing on the tests done by Buyers Lab and Spencer Labs
- D. by sending them the ink tests done by HP at the HP test center
Answer: A
NEW QUESTION 3
Which statement is true about a refilled cartridge?
- A. A refilled cartridge is a refurbished original HP cartridge.
- B. A refilled cartridge is also known as a reman or rebuilt cartridge.
- C. Worn-out parts are replaced in a refilled cartridge.
- D. Worn-out parts are not replaced in a refilled cartridge.
Answer: A
NEW QUESTION 4
Which supplies customer type is represented by this description?
He/she is most likely to decide based on the price of the supplies, but still sees the value of using original HP supplies. However, he/she usually shops around for the lowest price and is not loyal to just one reseller
- A. Ethan the switcherB Edward the shopper
- B. Grace the lost customer
- C. Sarah the loyal HP original supplies customer
Answer: A
NEW QUESTION 5
Which benefit do the HP Jetlntelligence cartridges provide?
- A. anti-fraud technology
- B. combo/multi-pack
- C. photo value pack
- D. manual seal removal
Answer: B
NEW QUESTION 6
Match the HP pagewide customer benefit (on the left) with the HP PageWide feature (on the right)
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 7
Which statement describes the warranty on HP laser supplies?
- A. HP LaserJet cartridges follow the warranty as per the label on the pack.
- B. No warranty is applicable to HP laser supplies.
- C. HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.
- D. There is no end of warranty date on HP LaserJet cartridges.
Answer: A
NEW QUESTION 8
What is a characteristic of Grace, a "lost customer"?
- A. considers price as the decision criteria
- B. is likely to shop around for the lowest prices
- C. tends to be more loyal to one reseller
- D. sees value in HP products that reflect her needs
Answer: C
NEW QUESTION 9
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