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Q21. The users on your network have portable computers that run Windows 7 Ultimate.

Some users report that the batteries on their computers lose their charge faster than before.

You need to identify which batteries to replace.

What should you do?

A. From each computer, run Powercfg.exe.

B. From each computer, run Windows Resource Monitor.

C. From a network server, run MSConfig.exe.

D. From a network server, run System Information.

Answer: A


Q22. All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services (AD DS) domain.

The help desk reports that several computers that run Windows 7 Enterprise have bad sectors on their hard disks.

You need to minimize the loss of data on the computers caused by storing data on the bad sectors.

Which command should you run?

A. chkdsk.exe /r

B. chkdsk.exe /f

C. defrag.exe /c

D. defrag.exe /x

Answer: A


Q23. The company hires a new desktop support technician. The technician is added to the Administrators group on all client computers and the DHCP Users group on all DHCP servers.

The new technician reports that the DHCP snap-in is unavailable on his computer.

You need to ensure that the technician can view the configurations of the DHCP servers.

What should you do?

A. Instruct the technician to customize the Start menu to display the administrative tools.

B. Instruct the technician to install Remote Server Administration Tools (RSAT) and to modify the Windows Features.

C. Request that the technician be added to the Server Operators group in Active Directory.

D. Request that the technician be added to the Network Configuration Operators group in Active Directory and modify the Windows Features.

Answer: B


Q24. You have an Active Directory domain. All client computers run Windows 7 and are joined to the domain.

The help desk reports that several users recently downloaded and installed malware.

You discover that the users modified the Windows Defender settings on their computers.

You need to recommend a solution to prevent users from modifying their Windows Defender settings.

What should you recommend?

A. Modify the User Account Control (UAC) settings.

B. Modify the membership of the local Administrators group.

C. From Program and Features, modify the Windows Features.

D. From a Group Policy object (GPO), modify the Windows Defender settings.

Answer: D


Q25. The Office1 network link is brought offline for emergency maintenance.

Users in Office2 and Office3 report that they cannot connect to the wireless network.

You need to recommend changes to ensure that users in all offices can connect to the wireless network if a WAN link fails.

What should you recommend?

A. that redundant DHCP scopes be created

B. that additional RADIUS servers be deployed

C. that universal group caching be implemented

D. that additional default gateways be configured

Answer: B


Q26. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 1, Consolidated Messenger

Scenario:

You are an enterprise desktop support technician for Consolidated Messenger.

Network Configuration

The company has three offices named Office1, Office2, and Office3. The offices connect to each other over the Internet by using VPN connections. Each office has an 802.11g wireless access point. All wireless access points are configured to use Radius01 for authentication.

Active Directory Configuration

The network contains one Active Directory domain named consolidatedmessenger.com. The relevant organizational unit structure is shown in the following diagram:

Client Configuration

Each office has 500 desktop computers that run Windows 7 Enterprise.

There are 250 mobile users that travel regularly between all three offices. The mobile users have laptop computers that run Windows 7 Enterprise.

To prevent the spread of malware, the company restricts the use of USB devices and only allows the use of approved USB storage devices.

Printers

The marketing group has several printers that are shared on File01. A shared printer name Printer1 is a high-performance, black-and-white printer. A shared printer named Printer2 is a high-definition, photo-quality, color printer. Printer2 should only be used to print marketing brochures.

The chief financial officer (CFO) releases new guidelines that specify that only users from Finance are allowed to run FinanceApp1.

Users in the Marketing OU report that they can run FinanceApp1.

You need to ensure that only users in the Finance OU can run FinanceApp1.

What should you do?

A. In the AllComputers GPO, create a new AppLocker executable rule.

B. In the Desktops GPO and the Laptops GPO, create a new Windows Installer rule.

C. In the AllComputers GPO, create a software restriction policy and define a new hash rule.

D. In the Desktops GPO and the Laptops GPO, create a software restriction policy and define a new path rule.

Answer: A


Q27. When visiting certain websites, users receive a message in Internet Explorer. 

The message is shown in the exhibit:

You need to ensure that the Internet Explorer settings for all client computers follow company requirements.

What should you modify in Group Policy?

Exhibit:

A. Enable the Internet ExplorerInternet Control PanelSecurity PageInternet ZoneTurn on Protected Mode setting.

B. Disable the Internet ExplorerInternet Control PanelPrevent ignoring certificate errors setting.

C. Enable the Internet ExplorerInternet Control PanelPrevent ignoring certificate errors setting.

D. Disable the Windows ComponentsWindows Error ReportingDisable Windows Error Reporting setting.

E. Enable the Windows ComponentsWindows Error ReportingDisable Windows Error Reporting setting.

F. Enable the Internet ExplorerInternet Control PanelSecurity PageInternet ZoneDo not prompt for client certificate selection when no certificate or only one certificate setting.

Answer: C


Q28. A corporate environment includes client computers running Windows 7 Enterprise. You find an unknown service installed on a client computer. You suspect that the client computer has been infected with malicious software. You need to recommend an approach for identifying and terminating processes the service is running. What is the best approach to achieve the goals? (More than one answer choice may achieve the goal. Select the BEST answer.)

A. Run Windows Defender

B. Run Windows Task Manager

C. Run the Services Management console

D. Run Action Center

Answer: A


Q29. Your company has a main office and a branch office.

A user from the branch office reports that he receives stop errors on his desktop computer.

A help desk technician reports that the errors are caused by a defective internal smart card reader. You plan to remove the smart card reader next week.

You need to recommend a solution that prevents the stop errors from re-occurring when the computer is restarted.

What should you recommend?

A. Modify the Data Execution Protection (DEP) settings.

B. From Device Manager, disable the smart card reader.

C. From Device Manager, uninstall the smart card reader.

D. From the Trusted Platform Management (TPM) console, turn off TPM.

Answer: B


Q30. All client computers on your company network run Windows 7. The computers are members of a Windows Server 2008 R2 domain.

You need to ensure that data stored on removable drives is encrypted.

What should you do?

A. Set the Removable Disks:Deny write access option by using Group Policy.

B. Set the Control use of BitLocker on removable drives option to Allow users to apply BitLocker on removable drives by using Group Policy.

C. Set the Configure use of passwords for removable data drives option to Require password for removable data drive by using Group Policy.

D. Enable the Deny write access to removable drives not protected by BitLocker option by using Group Policy.

Answer: D